Here is some useful info...copy and paste and pass
along-

** Damage types ***

Guristas - Kinetic / Thermal use em on them
Serpentis - Thermal / Kinetic
Blood Raider - Thermal / EM
Sansha's Nation - EM / Thermal
Angel Cartel - Kinetic / Explosive / Thermal
Minmatar Fleet - Thermal / Explosive
Amarr Navy - EM / Thermal

***Hardeners to use***

Angel - All
Amarr Navy - EM/Thermal
Blood - EM/Thermal
Caldary navy - Kinetic/Thermal
Gurista, Mordus, Gallente - Kinetic/Thermal
Khanid - EM/Thermal
Mercenary - EM/Thermal/ (Kinetik (missiles)
Mordus - Kinetic/thermal
Odamian - Kin/therm
Rogue Pirate - EM/Explosive/Kinetic
Sansha - EM/Thermal
Serpentis - Kinetic/Thermal
Zazzmatazz - all types of dmg

***Damage types to use***

Angel - EM(shields) Explosive(Armor), or thermal all round
Amarr Navy - EM (shield) Explosive(Armor)
Mordus - EM (shield) Explosive(Armor)
Gurista - EM(shiel